![]() * Verify the monitor is configured to the correct input. No video on the monitor that is attached to the dynadock. * If possible try plugging the monitor to another outlet. * Verify the power cord on the monitor is plugged into the outlet and connected to the external monitor. * Verify the drivers are installed. Go to Program and Features located in Control Panel and confirm both entries shown in Figures 2 and 3 (shown below) are installed on your system. If there are any devices that did not install correctly or are missing, reinstall the dynadock drivers. * Verify that all devises and drivers installed properly. There should be 7 new entries that the dynadock adds to Device Manager. Compare your computers Device Manager to the one seen below in Figure 1 (shown below). * Disconnect the AC Adapter on the dynadock and reconnect it. * Disconnect the USB cable from the dynadock and then from the computer. The blue LED is on but the dynadock is not seen by my computer. * The AC Adapter is plugged into the dynadock and is firmly connected. * The power cord is plugged into the AC Adapter and is firmly connected. * The power cord is plugged into the AC outlet and is firmly connected. If the blue LED is not on, verify the following: There is a blue LED (Power light) in the front of the dynadock. Some issues can be resolved by installing the latest version of the dynadock software. Please click the link at the bottom of to access the latest drivers, or download and install the latest Windows video drivers from the DisplayLink website below:
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